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IT Support

IT Support

Allteks is a premier provider for IT support services for businesses in Kent, London and across the UK.

IT is no longer a luxury, it is essential to keep your business moving. But how do you manage your business IT. Allteks have the answer.

IT Support is an essential business process, much the same way that you have accountancy, legal and other business-critical services. Allteks provide Business IT support that is tailored to meet your needs. We take everything into consideration such as business objectives, headcount and individual budgets.

Whether you have no current IT staff in-house or if you have a whole team, Allteks can help support your business with front-line support IT assistance through to third-line technical support that can help supplement the knowledge of your existing IT staff.

Remote IT Support

Allteks provide our customers with telephone and remote access support.

All support requests are logged through our advanced ticketing system which allows us to quickly and efficiently manage your problem through to resolution. Should it be required our highly trained staff can remotely access your device to quickly fix issues with ease.

We find that 99% of calls we receive can be dealt with in this manner without the requirement of an engineer visit.

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